Archive for Forums
February 5, 2009 at 4:08 pm · Filed under Etsy Communications, Forums · By JB
Look! Look!
http://www.etsy.com/forums_board.php?forum_id=5000003
It’s an official Etsy announcements forum!!!
Only Admins can post there. And they will post important announcements there, not hidden and buried in the other 10 forums. They still may open discussion threads in the other forums when they need user input, and of course members can discuss the announcements on their own in the other forums too.
matt says:
Please understand that we will continue to engage with the community in the other sections of the Forums, and not all posts from admin will appear in the Announcements area. Instead, we plan to reserve this for those pieces of information we deem important enough to be exalted to this special section. As this is new for us too, there may be some “figuring out” about the best way to utilize this section and what types of information should be there.
See also this Storque article.
January 15, 2009 at 4:34 am · Filed under Forums, Laws & Regs · By JB
Today Etsy opened a new forum to corral all the topics relating to the CPSIA (Consumer Product Safety Improvement Act) which is scheduled to take effect February 10.
There are many links to blogs, petitions, letters to government representatives, and other forms of activism you can get involved in to make your voice heard about this new law.
Etsy also added a badge to the homepage (left sidebar, near the bottom) for the “Save Handmade” campaign going on at BuyHandmade.org.
See also: previous UEN coverage of the CPSIA
September 3, 2008 at 8:45 pm · Filed under Categories, Forums, Miscellaneous · By GreenMamba
A plea from a frustrated polymer clay artist brought a lightning fast admin response and resulted in a new sub-subcategory under Supplies. See this thread for details.
Editorial comment follows:
I’m going to take this opportunity to ‘call out’ admin HeyMichelle. She entered the fora this evening and has been super-busy answering questions and moving relevant threads into Ideas from other sections, to give them the exposure they deserve.
So, !Kudos Michelle! for a job very, very well done! Your efforts have not gone unnoticed and are much appreciated!
May 7, 2008 at 4:57 pm · Filed under Forums · By quirke
Starting today, forum-goers will no longer be able to use obscene words in forum post titles. The same filters used in the chat rooms and Virtual Labs will now replace such words with alternates. The filters do not extend to the body of the post - they apply only to titles.
Stellaloella explains why in this thread post:
stellaloella says:
While registered members of Etsy have to be over the age of 18, the site is viewable by the general public. We strive to keep the “first impression” public areas of the site friendly for all audiences.
We have certain rules for the marketplace side of Etsy regarding the use of language and imagery in listings. We’ve had this filter in the chat rooms and Virtual Labs for a long time already. We recently decided to carry this over in to the forums by adding a simple filter to thread titles. This doesn’t prohibit the use of those words in the body of forum threads — much like sellers can show all in the second-fifth photos of a mature content listing.
May 6, 2008 at 5:15 pm · Filed under Forums · By quirke
In this Storque article, Marymary explains the new flagging system for forum posts.
Today, we launched a report this post feature to Etsy’s forums. The Community Team at Etsy always appreciates your help in keeping a lively and fun community atmosphere when participating in the forums and we hope this new feature will help make your posting experience run much smoother! The report this post feature should be used when you see a post that doesn’t fit within Etsy’s forum guidelines and you want to alert the Community Team.
At the bottom of every post, after the timestamp, is a blue link reading “Report this post”. Clicking on the link will bring you to a new screen where you are presented with the following options to select as a reason for reporting the post.
-Thread is in the wrong section of the forums.
-Post discusses private matters (transaction detail, feedback, copying, etc)
-Post is abusive or insulting to another member
-Post negatively “calls out” a specific user by name or identifiable hints
-Post is from an alternate or “sock puppet” account
There is also a box for additional comments.
Once you have filled out the necessary information in the submission form, just click submit report and your report will be sent directly to the community inbox completely anonymously! This should make the forums run a lot smoother and help the Community Team stay on top of concerns amidst the community in a timely fashion.
There is an accompanying forum thread here.
UPDATE:
There has been some confusion as to who exactly the report is anonymous to, so Matt has clarified in the thread:
matt says:
Hi,
I was wrong.
The reportee does not know they have been reported, but we are able to see the username of the reporter. in short, only you and Etsy will know you reported a post. Sorry, I was confused and spoke too soon.
Thanks, Matt
March 30, 2008 at 6:06 pm · Filed under Forums · By JB
Today, March 30, many users have noticed gaps in their “threads you have posted in” section.
All previously locked threads on the Etsy forums have been deleted. This probably happened last night during the forum maintenance downtime.
This includes threads locked for length which did not break any rules, and threads which contained important admin announcements. All the old constitution discussions from last year, etc.
All are now brick walls.
some forum threads discussing the deletions, which may themselves be deleted soon
http://www.etsy.com/forums_thread.php?thread_id=5543222
http://www.etsy.com/forums_thread.php?thread_id=5543240
UPDATE 6:15 PM, EDT
The locked threads have been restored.
Locked threads are back but are no longer searchable. If you have the direct url you can read it but they will not appear in forum search.
March 20, 2008 at 4:52 pm · Filed under Forums, Search · By quirke
According to this Storque article, you can now search the fora by title as well as post.
Searching the Community section’s forums has become a bit easier today, as we’ve rolled out a forum “title only” search option. Previously, the only way to search the forums was to search all text across all posts.
You’ll find that “forum titles” is now the default search method when browsing forum pages. This will allow you to limit the range of your forums searches to only thread titles.
This is also a good time to remind everyone using the forums to use descriptive thread titles! Descriptive thread titles make it easier to scan through the forums, and they will now make it a lot easier to search the forums at large.
This is the first of a few near-term forum search upgrades — let us know if you like it!
You can make comments and suggestions in this thread.
February 26, 2008 at 5:57 pm · Filed under Etsy Communications, Forums, Miscellaneous · By quirke
Seller Peldyn was muted for 24 hours for a comment left in this now-closed thread regarding shop closures. Upon receiving the notification email, she sent a return email:
I posted what I did because I could not let your continued ignorance slide. You did not go to business school, yet you profess to know what business standards are, you did not go to law school yet you profess to know how laws are applied in a courtroom during a trial. You only make yourself and Etsy look stupid. Think before pressing the post button and you will make people a lot more happier.
Oh and it was not an attack, but a statement of fact.
[Please note that this email is the seller's property and is reprinted with her permission. The contents are her own opinion and publication here does not imply endorsement or agreement by UEN.]
In response to that email, the admin increased her muting to a month for “personal attacks”. She was also told that if she continued, “further measures” would be taken. Please note UEN cannot reprint the email from admin due to their non-disclosure policy regarding admin communications.
In response, Peldyn sent this email:
So you forum mute me for an additional 29 days for an
e-mail? I could see that if this was in the forum, but this
is not the forum. This is a personal communication between
you and me, you did not even use the convo system. I rarely
post in the forums anyways and the reason I posted in the
first place was because of the misinformation that you were
broadcasting. Do you not see what you are doing? It is so
easy to place the blame on others and not look to yourself.
You are supposed to be in a position of helping people and
moderating but unfortunately you are doing the opposite. You
are alienating those very people you are supposed to be
helping. Community has become meaningless.
In response she was told to take further complaints to Rob Kalin (Rokali) at rob@etsy.com.
The Communications section of Etsy’s Dos and Don’ts does not address conduct via email, only convos and the forum. Muting is addressed in this statement:
If a user continually breaks rules, that user’s ability to post in the forums may be suspended or Etsy account(s) terminated.
Consequences of breaking Etsy’s rules are addressed in this statment:
What are the consequences for breaking Etsy’s rules?
First and foremost, we try to work things out with users personally and privately. If this is not successful, Customer Support will issue an official warning letter. If the warning is not effective in curbing rule-breaking behavior, site abilities may be limited or an account may be terminated.
update by JB, Feb 27, 2008
Peldyn has been unmuted.
February 24, 2008 at 7:47 pm · Filed under Bugs, Forums · By JB
The “post a new topic” pages in the Help forum and Bugs forum have been edited to include a large warning.
Hey you!
Yes, YOU!
Are you posting a thread about view counts?
If so, please read this post in the Storque for the latest news about them.
Be sure to keep your eye on the “News” link at the top of the page for the latest announcements.
Thank you!
Edit 02-24-08 11:41 EST:
After several threads protesting the words of this statement, it has been changed:
RevolvingDork says:
I’m sorry if anyone was offended by the usage of “Hey you!” — we honestly didn’t think it would be construed as rude.
In response to your concerns, I’ve changed the notice to be a bit less colloquial.
Thanks!
February 18, 2008 at 4:42 pm · Filed under Etsy Staff, Forums · By Lis
Etsy has added two new forum categories: Critiques, where you can, “give and receive specific advice about your shop” and Techniques & Materials, where you can, “share and seek advice about creating items.” You can find out more about the changes in this Storque article.
According to the Storque article, some staffing changes are accompanying this new set-up. Daniellexo will oversee the forums as the “forum conductor”, and MaryMary will also now moderate the forums full-time. Robwhite will continue to keep an eye on the forums at night, while Stellaloella has been moved to “large-scale projects”.
edit Feb 19 by JB
The Storque article is closed to comments but the forum thread is still open for now.
EDIT by GreenMamba 2.24.08: FYI
Apparently, when the forum categories were updated, a change was also made to the forum link titled “Visit the Storque for Etsy News”, found in the upper right corner of the page, below “View topics you’ve posted in”. It now takes you directly to the News section of the Storque, rather than the Main Storque page. The ‘News’ link in the top grey nav bar, which appears on each Etsy page, still links to the Storque’s front page.
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