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Talking Product with Etsy’s VP of Product Sara Hicks

The Head of Etsy’s Product Team has posted an update on their progress and projects for the coming months.
Source: The Storque
Sara recaps the changes from the past several months including Google Analytics, beta testing of API, the Etsy Shop application on Facebook, and changes to the RSS feeds.
She also mentions features which had previously been promised but have now been put on the back burner, including more tools for Etsy teams, and the Super Etsy Mini.

Key points in their plans for the coming months include:

  1. Search is our top priority for 2009. We anticipate numerous updates to Search throughout 2009.” (more details are available in Product Manager Sean Flanagan’s Storque article here.)
  2. Payments: There is currently a seller survey about payments, which Sara did not mention but that will possibly result in some new payment options being incorporated into Etsy, such as google or RME. Sara only mentioned changes which have already occurred such as sellers being able to pay their bills with paypal, and the fact that Etsy now employs a collection agency.
  3. Checkout: In the coming months we will be working to better clarify the functional elements of the overall (checkout) process, including introducing inline registration (i.e. letting first-time buyers checkout on Etsy without forcing them to confirm their registration first).
  4. Safety, Security, and Trust: No specific details are given here, but Sara says “While it may not always be possible for Etsy to disclose its fraud deterrence practices…Etsy takes these issues very seriously and thus we continue to update our infrastructure to keep fraudulent behavior off of our site.
  5. Showcase: In March you will see improvements to the design of Etsy’s Category pages and, more specifically, the design of the Category Showcase promotional modules at the top of those pages. …
    In the coming months, we are looking to expand Showcase placements to other relevant areas of our site to provide more opportunities for sellers to gain additional exposure. (ed:this is possibly related to Sean’s mention of possibly selling paid ads on the search results pages.)
  6. Seller Tools: In the next month, Etsy plans to release tools to allow sellers to rearrange the items in your shop.
  7. Site Performance: Sara does not mention any details, but refers readers to Chad’s recent article here which goes into detail about site performance.

Sara closes with the promise of more regular updates:

I’ll be back with regular updates on what we’ve accomplished from this list and what else we have lined up for the remainder of the year.

For the full text of Sara’s article please see The Storque.
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One Response to “Talking Product with Etsy’s VP of Product Sara Hicks”

  1. 1
    AliciaMae Says:

    “We anticipate numerous updates to Search throughout 2009″

    But didn’t Maria say there would be minimal changes to search in her 2nd talking shop article?

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