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Etsy CEO Maria Thomas Talks Shop - Part 2

In this Storque article, Maria Thomas touches base with the Etsy community, addressing such topics as 2008 (a very brief retrospective); operational updates and a short list of product-related priorities; reaching out to Etsy sellers, which includes a focus on non-US shopowners and an upcoming trip to Europe; and the introduction of two new consultants: Sep Kamvar, “one of the world’s brightest minds in personalized search, computational methods and data mining”; and Louis Sagar, “a recognized innovator in home interiors, artisan craft and lifestyle retailing.”

Under the heading of ‘The Bigger Picture’, Maria concluded by asking a few questions of the Etsy community: (excerpted)

I’d like to close with a question: what business do you think Etsy is in?

[Followed by a paragraph about Zappos.com and a quote from its CEO, Tony Hsieh.]

So, what do you think? What has Etsy tapped into that’s bigger than creating a marketplace for handmade items, vintage goods and supplies? I will be curious to read your thoughts and will post again on this subject in April. Please join the discussion in this forum thread (we’ll close commenting here to consolidate dicussion in one thread).

Be sure to read the full article here, and add your comments and questions to the companion forum thread linked above.

5 Responses to “Etsy CEO Maria Thomas Talks Shop - Part 2”

  1. 1
    AliciaMae Says:

    I can’t believe she’s looking up to the CEO of a shoe sale site. Handmade is far from being shoes manufactured in factories, and having a venue with hundreds of thousands of sellers is far from being a single site for a single product type. In the words of many other Etsians - that article is so full of fail.

  2. 2
    retroattic Says:

    I can’t believe she is asking what business Etsy is in!!!!! If she doesn’t even know what business her company is in……well, no wonder they are such a mess!

  3. 3
    PaintedBull Says:

    What I find interesting is that she is quoting Tony, the CEO of Zappos, who just happens to be the CEO of ArtFire…Does she even realize this?

  4. 4
    JB Says:

    what?
    No it isn’t.
    Tony Hsieh is the CEO of Zappos.
    Tony Ford is the Executive Vice President of Marketing of Artfire
    John Jacobs is the President of Art Fire
    Artfire doesn’t even have a CEO on their staff page.

  5. 5
    JB Says:

    planned changes upcoming:

    1. You will see clarifications and improvements to the Etsy checkout process in March and throughout 2009.

    2. In March, we will begin beta testing functionality to allow sellers to pay Etsy fees with PayPal. Barring unforeseen issues that may arise from beta testing, we expect a full rollout shortly thereafter.

    ————————————-
    Overall it sounds like very little is going to happen this year- they have a lot of language that sounds like they are playing it very conservative right now

    “2009 is a time to keep our heads down, replenish the soil and focus on improving the basic building blocks of the site”

    “There will be no “big bang” changes around search”

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