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Etsy is down

The entire Etsy site is down for the second time today. Although we’ve been told in the past to check the old Etsy blog at http://fix.etsy.com for updates in the case of site down time, nothing has been updated there for quite some time.

UPDATE:  After being down for over half an hour, the site is back up, for now.

Matt closed this thread with the following information:

Hello,

We dropped the ball here, and I am sorry for it. We are making sure that this will not happen again.
Please stay tuned here: http://www.etsy.com/forums_thread.php?thread_id=5809148 for official word on the outage.

Thanks, Matt

Matt begins the official thread (above) with the following post:

Friends,

Today at around 7:00 pm EDT, some visitors to Etsy were unable to access the site. We are now up and running again, and investigating exactly what happened. I wlll keep you updated here as news arises.

Thank you for your patience.

Matt

Some commenters in that thread point out that the outage was more like 45 minutes. Matt also apologized in another thread for the lack of updates at fix.etsy.com and says that they’ll try to make sure that an update is added next time.

UPDATE:  Etsy has updated the blog at fix.etsy.com, and has removed all content except for this new post:

“Monday, September 15, 2008

It’s an unhappy day when Etsy goes down, and doubly unhappy when the site that’s supposed to give status updates on Etsy being down is having its own set of problems.

This is what we experienced today, and we’re sorry. We’re staying up late tonight to talk about what caused both mishaps, and what we can do to prevent them from happening again.

We’ll be posting more in our own forums, and revamping this status page, too.

- Chad, Maria, Rob, Matt and all us Etsy folk”

9 Responses to “Etsy is down”

  1. 1
    ddcnga Says:

    Down for me too–I’m on the east coast. Tried our MAC too , still no go.

  2. 2
    glittercritter Says:

    The fix.etsy blog is closed.

  3. 3
    Deja Vu Says:

    Oh, Etsy just loaded for me at last.

  4. 4
    beadbug Says:

    Down for me too in Michigan. The newer Etsy Garden site that is supposed to work when they are down isn’t working either.
    Judy

  5. 5
    beadbug Says:

    Ah yes, it loaded.

  6. 6
    dop100 Says:

    loaded for me to - West

  7. 7
    dangerousmezzo Says:

    I was able to get into the fix.etsy.com site, but couldn’t get into blog.etsy.com during the outage.

    It’s back up on the East Coast of Canada, now.

  8. 8
    JB Says:

    blog.etsy.com will not work when etsy is down, because it’s on the same server as the etsy site.
    fix.etsy.com is the one we are supposed to look to for updates, and it was up, but had nothing new since April. (aside from porn spam)

    It looks like they have cleaned out the old spam and old blog articles and just added an update

  9. 9
    Deja Vu Says:

    Holy crap, they’ve updated the off-site site, but now all of the old blog articles are gone. That makes me really, really sad. I mean, honestly really truly sad. I hope they aren’t gone forever.

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