inicio mail me! sindicaci;ón

Renewed item didn’t get 4 months

SupernovaDesigns came across an issue while trying to renew an item that has been sitting in edit mode that is past its expiration date. She explains in this thread:

Example: (a real life example!)
I have an item I put it in edit on, say, 10/28. It expired on 11/11. I reactivate it on 11/27. The item had not been removed from my shop, and was in active listings. I “renew” the item, and the new expiration date is 3/11 (4 months from the original expiration date), instead of 3/27 (4 months from when I renewed it).

Here is RevolvingDork’s solution to the problem:

If you have a listing that is past its expiration date, but you haven’t allowed it to expire naturally, it will be given 4 months from its last known expiration date. If you want to prevent this, you should let your listings expire naturally before renewing them.

IMO, this is a bug. A seller should not have to worry about whether their listings expire “naturally”. The listing should be given 4 months from when it was renewed. Feel free to discuss in this thread.

 UPDATE by GreenMamba.

RevolvingDork says:
If something is in edit mode and is past its expiration date, it will be moved to your expired listings within 24 hours after you activate it.

There are not currently any plans to alter the way the site works in this area. (emphasis added by GM)

Posted at 8:42 am, November 28 2007 EST

RD’s comment can be found here.

17 Responses to “Renewed item didn’t get 4 months”

Pages: [2] 1 » Show All

  1. 17
    Unofficial Etsy News » Expired/Inactive Listing Bug Resolved? Says:

    […] Renewed item didn’t get 4 months […]

  2. 16
    amanda aka ebbandflo Says:

    ….. and locked, or should i say closed with another classic example of why RD should not be allowed anywhere near a computer attached to the outside world http://www.etsy.com/forums_thread.php?thread_id=5352891&page=18

  3. 15
    Deja Vu Says:

    Thanks GreenMamba for starting a new thread on this topic over at the Etsy forums. Nice touch, putting a positive spin on it by making it a Great Idea! :-)

    I find it interesting how many people have paid for time they didn’t get, but didn’t think it was worth mentioning before.

    I sincerely hope they change the current system, but I sure would hate to lose my workaround (although now I am missing out on the “expiring soon” section of Time Machine 2 by doing what I’ve been doing.) In a perfect world, they would fix all of it at the same time - allow us to edit/delete expired items AND add new listing time to the renewal date, not the original expiry date.

    I’m not holding my breath.

  4. 14
    amanda aka ebbandflo Says:

    i thnk you’re right starry

    i’m not so sure about RD being lazy. he has a lousy bedside manner true but i get the impression he works very hard, as do all the admins, but just in a misdirected fashion - i don’ think there is anyone at the helm directing the overall progress of the site and it is suffering.

  5. 13
    starrydesigns Says:

    I was pretty surprised that very few people were concerned too. They probably don’t really bother, till it happens to them (sorry to say this but it is a sad fact of life).

  6. 12
    BitterPill Says:

    just another example of RD’s condescension and laziness

  7. 11
    amanda aka ebbandflo Says:

    i’m amazed very few people seem even slightly concerned about this in the forums??

    no one seesm to mind being potentially diddled out of time/money

Pages: [2] 1 » Show All

Leave a Reply

You must be logged in to post a comment.