Hi all!
We’ve completed the new billing system and we’re just about ready to launch it.
Right now we’re running conversion scripts on the existing billing information to ensure a smooth transfer to the new sytem. Once that’s done, we’ll be generating statements all the way up to august and emailing the august statement out, along with information about the new system.
Once the conversion is complete, you’ll be able to pay off your bill quickly and easily. Here are some of the enhancements you’ll be seeing this weekend:
- Monthly statements contain *only* the activity that happened during said month
- Clear, easy-to-read account summary
- Ability to make partial payments towards your total balance
- Downloadable .CSV files of your monthly statements
Please note that Etsy bills will no longer be auto-charged. We are working on implementing an opt-in auto-charge system, which we’ll debut after we’re sure the new billing system is rock-solid. This information will be provided in the email that will be sent containing your august statements.
Thank you for your patience as we’ve been working on this project — we hope these changes will make things a lot easier for everyone!
update:
RD has answered the question (sort of) about whether manual payment is mandatory until Etsy develops the new autocharge system.
RevolvingDork says:
If you have an amount due, you should pay manually when the option is opened up. Waiting for the opt-in autocharge to be built should not be considered if you have an outstanding balance.
To see previous UEN coverage of the billing issue, please see these articles:
http://etsynews.com/367/more-billing-news-from-admin/
http://etsynews.com/322/new-billing-options-in-the-works/
September 1st, 2007 at 7:11 pm
I still have some very small bills owing from previous months, one is only 60 cents. I am wondering if we will have the ability to lump them together and make a single payment. And if so, in future whether it will be acceptable to save small bills up until they are over a certain amount. I asked in that thread but it got buried and I got no response. Perhaps I will try to get a response from Admin by email.
September 2nd, 2007 at 1:50 pm
Yay!! I got an answer to my question:
http://www.etsy.com/forums_thread.php?thread_id=5214664&page=12
It sounds like when the new system comes out, all my separate bills will be added together as a total balance owing. And I can make a single payment towards it.
Now I am waiting to see if there will be a certain dollar amount that our total balance can accumulate up to, before being considered in default. I am anticipating that they will allow it to accumulate to $2 or $5 before payment is required. It would only make sense, since they will probably have to pay a credit processing fee.
September 2nd, 2007 at 2:47 pm
So much for doing what makes sense. Later in that thread I linked above, RD said: “it will be based on time moreso than dollar amount. If you have charges that were accumulated in a given month but were not paid off by the 15th of the following month, those charges will be considered overdue.”
So, in future I will have to pay each bill/statement by the 15th of the next month or it will be considered overdue. And often, I only have a couple of listings/renewals in a month. So I’ll be paying teeny tiny bills. Personally, I don’t care, as I don’t pay individual transaction fees. But some people do, and this will be expensive for them. Also, I am sure that Etsy must pay some kind of credit transaction fee.