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Seeing Others’ Account Information - More Problems, With Proof

There have been more instances of this problem, seemingly beyond Admin’s earlier explanation, with no input from Admin as of yet on these new instances, captured with screenshots. Please see UEN’s earlier post for the situation, plus the new updates.

EDIT: Admin’s many locks and responses are reposted in comments below.

EDIT (by starrydesigns): Read about the latest incident here.

EDIT:
(by Soap) - latest update here - click.

78 Responses to “Seeing Others’ Account Information - More Problems, With Proof”

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  1. 10
    Soap Says:

    I hope the people who are seeing other people’s pages are taking screen shots and forwarding those to the other user. If someone saw MY info, I would like to hear that. The people whose privacy was breached probably have the most leverage to get something done.

    Although you’d think Etsy wouldn’t want this kind of info floating around - the issue as well as Chris’ comment/attitude about it.

  2. 9
    retroattic Says:

    “And why did they have stella reply instead of RD,”

    In my opinion they have Stella chime in on controversial issues that they don’t really have an answer to or don’t want to answer to because Stella is perceived as popular and level headed. Everyone showers her with compliments and praise and no one ever attacks her like some of the other admins. I think they see it as a way to diffuse the situation.

  3. 8
    Lis Says:

    What disturbs me is that someone has a SCREEN SHOT of another person’s convos, yet the admin response is, “it is not possible to see any private data.” Are sellers actually going to have to send the screen shot to admin in a convo from the wrong account before they pay attention to this issue?

  4. 7
    JB Says:

    the admins didn’t even ask bevshuggables for more info, like whether she uses a public computer or a web accelerator. They haven’t asked any of the victims for more data. They just keep saying it’s not a problem and isn’t happening. This is crazy! It’s like they don’t even want to know and don’t want to see the proof. And why did they have stella reply instead of RD, he’s usually the one who moderates the bugs forum and he’s the techie.

    What is the reason for locking the topic, anyway? No one was fighting, no one was breaking any rules. People are trying to share data and investigate the issue and look for solutions, the exact things that etsy is supposed to be doing.

  5. 6
    Soap Says:

    And if it’s a matter of changing meta-tags as someone posted on the now locked thread AND Etsy’s been on notice of the issue (ie User #1 reading convos or other private info of unrelated User #2) since at least Feb, I would think they’d just change the meta-tags ASAP.

    I’m no engineer but 5 months seems to be long enough to have *investigated* the situation. But I suppose, Chris dismissed the issue by posting basically that we can just pretend it doesn’t happen by not seeing it ourselves (ie don’t use accelerator).

  6. 5
    Soap Says:

    In case Etsy doesn’t get the issue, at a MINIMUM, it’s a breach of privacy if they have set up their site so an user can view any unrelated user’s private pages.

    You know, people outside of Etsy in the industry reading / hearing about all that’s been brought up recently would probably be shaking their heads.

  7. 4
    Soap Says:

    I agree JB.

  8. 3
    JB Says:

    whoah and on page 10 or 11, ANOTHER user reports this happening!
    How many is that now, I have lost count.

    bevshuggables says:
    I am getting the same … someone elses store!!!

  9. 2
    JB Says:

    http://www.etsy.com/forums_thread.php?thread_id=5165598&page=13
    sorry meant to include this link

  10. 1
    JB Says:

    oh jeez, it IS locked now. And they just repeated the line about it not being a security threat.
    2 people got screen shots of someone else’s convos for gods sake, how is that not a security problem? I don’t want someone reading my convos. I guess it will take someone getting logged into rokali’s account or stella’s and reading all THEIR convos before they consider it a security threat.

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