…then links to a thread that hasn’t been updated in 18 hours.
Etsy’s Rough-riding
Our big big sad apologies about the site problems. Please see the forum thread where Chris has been explaining the issues here.
Hang in there!
Etsy Blog Mentions Site Problems, But…
6 Responses to “Etsy Blog Mentions Site Problems, But…”
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June 16th, 2007 at 3:19 pm
be serious….they’re having a party!
June 16th, 2007 at 3:58 pm
They really need - more than ever - an experienced PR person to smooth things out with the users.
JMHO.
June 16th, 2007 at 4:04 pm
I am trying to be optimistic and hoping they are working on the FUBAR situtation and we’re just not hearing from them and didn’t just drop everything for the etsy-versary celebrations and Renegade.
[edit] If I were etsy, I’d worry about a technically-stronger site trying to replicate the etsy-model while things are in a bad shape here especially as they’ve been getting more media coverage/kudos (i.e. the Business Week piece). I would be working ’round the clock AND getting a PR person to try to retain people.
June 16th, 2007 at 8:56 pm
People are going to start dropping like flies. There are only so many times people can be told that the problems have been “fixed”, only to have them crash again three months later.
June 16th, 2007 at 9:30 pm
Amanda,
That’s why (bitching by users aside) I’d be working around the clock. People leaving is not good - aside from the cash, it’s the loss of good will imo if people start flowing out. Like I said, PR person needed. Damage-control.
June 17th, 2007 at 9:21 pm
i think customer service should identify who are etsy’s customers
= the sellers as has been said many many times before
now if i could just wean myself away from the forums maybe i could promote my other shops
i don’t think i would leave etsy but it would be reassuring to have another selling venue under my belt